Frequently Asked Questions

Table of Content

PRIORITY ACCESS FAQs


1.Who can join?

2.What are the benefits to the employee?

3.What are the benefits to the company?

4.Do you accept insurance?

WEIGHT LOSS FAQs


1.What is the cost of the weight loss program?

2.Does insurance cover weight loss?

3.How do I get more information?

Clinical FAQS

1.What is the patient portal and how do I access it?

PRIORITY ACCESS FAQs

1.Who can join?

Any employee in a company with at least 10 employees who also join. We can help you spread the word!

There is no cost to the employee or the company to join!

2.What are the benefits to the employee?

Employees will enjoy concierge medical services provided in a timely manner around their work schedule. Everything from beverage and Wifi services in a private lounge to pharmacy delivery and virtual visits online. At orientation, you will learn about all of the exclusive benefits our Priority Access Members enjoy.

3.What are the benefits to the company?

A company will benefit by having a near site doctor's office that works hard to have patients in and out in as little as thirty minutes, works around employee schedules by offering early morning, evening, and Saturday appointments, and takes a pro active approach to the employee's over all well being. This translates to fewer days of missed work due to illness and doctor appointments as well as lower cost in insurance premiums due to having a healthier work force.

4.Do you accept insurance?

We currently accept all major medical plans. Please check with the office for your plan specifically.

WEIGHT LOSS FAQs

1.What is the cost of the weight loss program?

At Southwest Wellness, we know that there is no "one size fits all". We cater our plans according to your needs. For this reason, cost varies as well.

2.Does insurance cover weight loss?

Our weight loss programs are cash pay. Insurance companies are not yet covering weight loss; however, some plans are beginning to cover weight loss meds.

3.How do I get more information?

Please call our office, submit an online inquiry form, or use the appointment button at the top of our home page. We are happy to schedule a complimentary consultation where we will answer all of your questions and help you decide which plan would work best for you!

Clinical FAQS

1.What is the patient portal and how do I access it?

What is a patient portal?

With your portal, you can access general health information online, view new messages from the practice or take advantage of these many powerful benefits:

  • Update your personal of general information.
  • Recieve and review Lab Results within days of the testing.
  • Request a non-urgent appointment or confirm an appointment, for all urgent issues, we ask that you call our office.
  • Request medication refills.
  • View your office notes.

No health information is sent via email. When a message is sent from the provider's office to your portal, you will receive an email stating you have a new message from intuit Health PHR.

Steps for creating your portal:

1.Simply login into your personal email account that you provided to our office and open the email sent from (Patient Services).

2.You will then enter your date of birth, zip code and Click on: SIGN UP.

3.Choose a user name and password as well as security question.Your user name and password are case sensitive.

If you forget your password, you will have to answer the security question to reset it.